For best class experience, please be reminded of our class policies.
All of our classes and cooking events are hands-on, the exception is for our demo events which will be
presented by a guest chef and students will be seated. You will be standing while preparing and cooking
the menu, chairs are available if needed. We teach group cooking where we share ingredients and tools with
the participants at the tables. A typical class room setup is four students per table. On average a class
will run 2 hours, please defer to the class details page for that class to see actual times as some
classes are longer than 2 - 2.5 hours. A light snack and water is provided.
Students must wear comfortable closed-toed shoes, long hair should be tied back in a ponytail or bun.
Masks are available upon request.
Our kids classes and camps are designed for ages 5 to 17. The age range for each class is noted in the class details for that class. Our adult classes are for ages 18+. Select menus are for ages 21+.
All reservations will receive an email receipt after payment confirmation. Payment in full is required at the time of registration for all classes and camps. No walk-ins at this time. For events, a non-refundable and non-transferrable event deposit is required at the time of booking for private events. Event deposits apply to your date and time booked only; they are not transferable to a new date and/or time. Your balance due will be charged 5 days prior to your event.
In our commitment to making our classes/events safe and fun, we continue to follow all state and local guidelines as well as additional safety and sanitation protocols to protect the health of our students, guests and culinary crew. Masks are at your discretion. We ask that you please be courteous and respectful of everyone’s individual comfort levels, including those who prefer to wear a mask.
Arrival Policy
Our Kitchen will open 10 minutes prior to begin checking in and welcoming guests. We’ll start promptly, so
be sure to arrive on-time to ensure that you are able to get the full experience from start to finish!
Late Arrival Policy
If you arrive more than 15 minutes late to your class, you may be denied entry and will not be offered a
refund or rescheduling.
Arrival Policy
Our Kitchen will open 10 minutes prior to your event to allow you and and your guests ample time to check
in. We will start promptly to ensure that you are able to get the full experience from start to finish!
Departure Policy
As the booking client, we will rely on you to clearly communicate the event end time to your guests to
ensure we are able to clean up promptly. If you stay more than 10 minutes past your event time, you will
be charged for an additional 30 minutes. Thank you in advance for your assistance.
If you would like to be paired with friends (or siblings that registered separately), please let us know prior to your arrival, we will do our best to accommodate your request.
We do not allow outside food in our facility.
The only exceptions to this is for our Children’s Birthday Parties and Birthday Events. All outside
food/cake must be nut-free, not require heat or refrigeration and should accompany you when you arrive.
Birthday Cake – Birthday Parents may bring in a birthday cake or cupcakes for the children, We’ll
cut and serve your cake to the guests.
Snacks for Chaperones – Birthday Parents may bring in up to two platters for their chaperone guests.
Outside food must arrive on disposable platters ready for service. Plates, cups, utensils & napkins will
be provided.
Snacks for Children – Birthday Party participants (children) will be engaged the entire party
creating their menu from scratch. Snacks for the children must arrive ready for service. Our team will
pass them out when it’s time to eat.
Individuals with Allergies – All of our menus are nut-free. We do our best to offer a wide variety
of menus that cater to different dietary needs and restrictions from vegetarian to gluten-free,
dairy-free, egg-free and vegan. If you select an allergy-free menu, it is important to note that while the
recipes are free of those ingredients, we are not an allergy-free facility for these ingredients. Recipes
are cooked at group tables, and for your safety individual adjustments cannot be made. If an individual
participant has an allergy that would prevent them from enjoying what you’ve prepared in class, they can
bring in nut-free outside food for their enjoyment. The outside food cannot require heat or preparation
and JSCA will not serve this food to the client.
All sales are final and non-refundable. There are no exceptions. You can reschedule your class up to 5
days prior to the start time of the class, email us if you need to reschedule. Rescheduling requests
within 5 days of the class and no-show participants will not be accommodated. New bookings made within 5
days of the class cannot be rescheduled. If you arrive more than 15 minutes late to your class, you may be
denied entry and will not be offered a refund or rescheduling. JSCA will not be held responsible for
unforeseen circumstances including schedule conflicts, illnesses, last-minute emergencies, and any other
circumstance.
Need to reschedule your Class?
You can reschedule your Class up to 5 days prior to the start time of your class, email us if you
need to reschedule. If you are unable to reschedule, do your best to make it to class or send a friend in
your place, as we do not offer rescheduling within 5 days of the class.
JSCA cancellation
JSCA may need to cancel a class on rare occasions due to an instructor/facility emergency or low
enrollment. If this happens, we’ll let you know, and get you into another class or offer you a full
refund.
All sales are final and non-refundable. There are no exceptions. Event deposits apply to your date and
time booked only; they are not transferable to a new date and/or time. If you’d like to change your event
date and/or time, your initial deposit will be retained/forfeited and a new deposit will be required. Your
balance due will be charged 5 days prior to your event based on your guaranteed guest count and
selections. Reschedule and cancellation requests within 5 days of the event and no-shows will not be
accommodated and the booking client will be financially responsible for the entire deposit and balance
due. JSCA will not be held responsible for unforeseen circumstances including schedule conflicts,
illnesses, last-minute emergencies, and any other circumstance.
Want to update your Event?
Modification to the selected menu, guest headcount, add-ons are acceptable until 5 days prior to
your event. To make a modification, email us with your request at least 5 days before the start time of
your event. After this time, your headcount is a guaranteed attendance and will not be reduced regardless
of how many guests attend.
JSCA cancellation
JSCA may need to cancel a private event on rare occasions due to an instructor/facility emergency.
If this happens, we’ll let you know, and reschedule your event or offer you a full refund.
Updated 2024